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  • How long does delivery take?
    We work based on a made-to-order model. Made-to-order fashion means that clothes are made only once they are ordered. This means that your delivery can take a little longer to arrive. It generally takes 1-2 weeks to make your garment. Please allow additional time when you place your order.
  • Returns & Refunds
    We hope you are happy with your new HannahMaria Shanahan garment. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange.
  • How much does it cost to return an item?
    Unfortunately, we do not take responsibility or cover the cost of returns. We do not want to encourage unnecessary consumption due to the negative impact this has on the environment.
  • Can I exchange an item?
    Yes, exchange is available. We want you to be happy with your HannahMaria Shanahan garment, and we are aware that shopping can be difficult online.
  • What does made-to-order mean?
    Made-to-order fashion means that clothes are made only when they are ordered. Each piece is made especially for you. There is a high emphasis on the craftsmanship, low waste and we use eco-friendly and ethically sourced fabrics. Our production is organic and we use cruelty free fabric. Our production process is zero waste which is gentle on the environment. Please take into account that your order may take a little longer, usually no more than two weeks.
  • I want a specific measurement or style. Do you offer tailoring and alterations?
    Unfortunately, we don’t yet offer customised tailoring for customers.
  • Is our packaging recycable?
    ​All of HannahMaria Shanahan packaging is eco-friendly this includes the tissue paper, box and postage bag protecting the box; they are 100% recyclable and have recycled content. They’re also made in the UK, minimising shipping emissions.
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